Call Center - Member Service Advisor, Monticello MS
Ferguson Federal Credit Union is seeking a dynamic team members to join our growing organization. As a Call Center Member Service Advisor you will be responsible for developing business by initiating and building strong relationships with new and existing members using online channels/telephone. Generating new and increased loan volume. Through remote contact and full utilization of information systems, uncover member needs and develop product/service packages designed to meet those needs. Assist the Loan Officer by making recommendations for approval or denial based on credit union policy and within the scope of responsibility. Maintain record keeping of loan insurance coverage, title tracking, member transactions and refunds. Perform outbound sales calls and process paperwork to maintain quality control for the Credit Union. Make decisions on refunding fees and charges to members, up to set limit. Maintain level of loan proficiency by keeping current in knowledge of laws, regulations and Credit Union policies. Perform savings, loans and teller transactions for members as needed. Two to three years’ experience along with a college degree is desired. Prior credit union experience is a plus.
Lending Director, Monticello MS
Ferguson Federal Credit Union is seeking a dynamic Lending Director who will be responsible for the proposal, initiation and oversight of all lending and account service (collection) programs provided by the credit union. This executive will assure lending and collection activities of the credit union meet the needs of the members, comply with all organizational policy, as well as federal and state regulatory requirements. Administration of the loan portfolio includes developing management reporting systems designed to keep senior management and the Board of Directors, abreast of the overall condition of the credit union’s loan portfolio. Further, loan administration involves the ongoing development and implementation of lending policies and products to remain relevant in the marketplace. This position will work with the President/CEO and Senior Management Team to develop long-term strategies for the institution, work with internal and external auditors as well as regulatory agencies. This position is responsible for the supervision of employees in all lending and collections departments. Eight to ten years’ experience along with a college degree is required, as well as a proven background with experience in mortgage, business and consumer lending.
If you are interested in applying, please send your resume, employment application and salary requirements to:
Equal Opportunity Employer:
Ferguson Federal Credit Union is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.