Face-to-Face - Virtual

Welcome to Ferguson Anywhere!

From your computer or smartphone, view more information below or download our Ferguson Anywhere app to speak to a credit union specialist concerning account questions, opening an account, loan applications, and more!

Text

You may contact our staff via text message.

Text (601) 587-4037 for assistance. 

In Person - Branch Locations

Upgrade your banking experience with a visit to one of our branches nearest you!

  • Brookhaven

  • Columbia

  • Columbia Mortgage & Business Center

  • Magee

  • Monticello

  • Monticello - GP

  • New Hebron

Phone

Member Service Call Center - (601) 806-3328
Toll Free - (855) 750-1504

 

Member Service Hours 

Monday - Thursday 8:30 a.m. - 4:30 p.m.
Friday - 8:30 a.m. - 5:00 p.m. 
Saturday - 8:30 a.m. - 12:00 p.m.

Chat

From your computer or smartphone, we can connect you to a Member Service Representative for online chat.

Click on the blue chat bubble in the bottom right corner to begin.

Email

Have a question or need assistance and prefer communication via email? 
Email us at memberservices@fergsuonfcu.org.

Card Services

Lost or stolen card

Debit Card Activation and Support -1(855) 726-4885
Report Lost Debit or Credit Card - 1(601) 806-3328

Feedback/Suggestion Box

Have feedback or a suggestion? We want to hear what you have to say, good or bad. Enter your information below. You can also email us at feedback@fergusonfcu.org

Important Note: Please do not send sensitive information through the contact form or email as these methods of communication may not be completely secure.

Mailing Address

Ferguson Federal Credit Union
1026 E Broad St.
Monticello, MS 39654

Supervisory Committee

As an independent body, one of the roles a Supervisory Committee performs for a credit union is to investigate members' complaints not resolved to their satisfaction by credit union management. So should you have any concerns or complaints, we ask that you attempt to resolve the issues with Ferguson FCU staff and management first. Should you feel your concerns or complaints have not been resolved to your satisfaction, you may submit your concerns or complaints to our Supervisory Committee in writing at the below address.

Ferguson FCU Supervisory Committee
PO Box 548
Monticello, MS 39654